Store closing announcements jump as discretionary spending slows
2023 is shaping up to be a tougher year for retailers.
Learn more
Customer Experience
What makes remarkable retail businesses
Retail Gets Real Episode 303: Retail consultant and author Steve Dennis discusses omnichannel and hybridization.
Learn more
How Kendra Scott creates a brilliant customer experience online
Retail Gets Real Episode 302: SVP for Ecommerce Chris Hardisty on recreating the in-store experience online.
Learn more
Staying close to the customer with Pete Nordstrom
Retail Gets Real Episode 301: How Nordstrom keeps pace with change while holding strong to core values.
Learn more
Store opening announcements dwarfed closing announcements in 2022
Consumers return to pre-pandemic shopping patterns.
Learn more